SUMMARY SCOPE OF ROLE
As a Housekeeping Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
MINIMUM EDUCATION/RELEVANT WORK QUALIFICATIONS
High school diploma or equivalent
ESSENTIAL FUNCTIONS & RESPONSIBILITES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
Change and replenish bed linens, towels and guest amenities, as needed
Perform deep cleaning tasks, as needed
Stock, maintain and transport housekeeping supply cart on a daily basis
Dispose of trash and recyclables
Respond to special guest requests in a timely, friendly and efficient manner
Perform guest turn down service, as needed
ADDITIONAL JOB FUNCTIONS
Communicates and consults with appropriate corporate office support departments as necessary
Assist in profit and loss/monthly inventories as needed
Strong coaching, counseling, listening, and facilitation skills
Excellent analytical and proactive problem-solving skills
Must possess good integrity and business judgment, team orientation, goal orientation, with high personal productivity skills
Miscellaneous duties as assigned by IDM Executive Committee
EXPECTED HOURS OF WORK HOURS
This is an hourly position and will be scheduled based on operational need/coverage.
Front desk associates report directly to the Front Office Manager and have no supervisory responsibilities based on function of position.
Ability to lift to 50lbs, clearly verbally communicate with employees and public. speak, hear, see, read, write, type, dial, reach, and bend.